Privacy policy

PRIVACY POLICY

Masha’s Peaches Fit

Operated by Gilbert Coaching FZCO

Last Updated: 16 October 2026

1. Introduction

Welcome to Masha’s Peaches Fit, operated by Gilbert Coaching FZCO (“we”, “us”, “our”).

We are committed to protecting your privacy and handling your personal information securely, transparently and in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website, submit an enquiry, purchase coaching services or communicate with our team.

Business name: Gilbert Coaching FZCO

Trading name: Masha’s Peaches Fit

Registered business address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates

Website: https://mashaspeachesvip.com

Email: mashaspeachesfit@gmail.com

2. Information We Collect

We may collect the following personal information:

* Full name
* Email address
* Mobile phone number
* Age and date of birth
* Billing and contact details
* Fitness goals and training history
* Body measurements and progress information
* Nutrition preferences and dietary information
* Health-related information voluntarily provided for coaching
* Coaching enquiries and consultation responses
* Payment and transaction information
* Website usage, IP addresses and device information
* SMS and email communication preferences
* Consent records and communication history

Health-related information may constitute sensitive personal data. We process such information only where we have an appropriate legal basis, including explicit consent where required.

Payment transactions may be processed by authorised third-party payment providers. We do not require access to complete payment card details.

3. How We Collect Information

We collect personal information when you:

* Visit our website.
* Complete a coaching enquiry form.
* Submit a Typeform questionnaire.
* Request information about our coaching services.
* Purchase coaching programmes.
* Communicate with our team.
* Opt in to SMS or email communications.
* Participate in coaching programmes.
* Interact with our website or advertising.

Information may also be collected automatically through cookies, analytics and tracking technologies.

4. How We Use Your Information

We use your personal information to:

* Respond to coaching enquiries.
* Provide coaching information.
* Schedule consultations.
* Deliver coaching services.
* Create and manage client accounts.
* Process payments and subscriptions.
* Provide customer support.
* Communicate coaching updates.
* Send SMS communications where appropriate consent has been obtained.
* Send marketing communications where permitted by law.
* Improve our website and services.
* Analyse website performance.
* Protect our business against fraud and unauthorised activity.
* Comply with applicable legal obligations.

Depending on the circumstances, our legal basis for processing information may include consent, contractual necessity, legitimate interests or compliance with legal obligations.

We will not use your personal information for incompatible purposes without an appropriate legal basis.

5. SMS Communications and Consent

Masha’s Peaches Fit may send SMS messages to individuals who have explicitly opted in to receive text communications.

How consent is obtained

SMS consent is collected through an optional, unchecked consent checkbox on our website, Typeform or other designated enquiry forms.

Customers must actively select the checkbox to agree to SMS communications.

Providing a phone number or submitting an enquiry does not automatically constitute consent to receive promotional SMS messages.

SMS consent is voluntary and is not required to purchase our services.

Types of messages

Depending on the consent provided, SMS communications may include:

* Coaching enquiry responses
* Consultation scheduling
* Appointment reminders
* Follow-up messages about requested coaching information
* Coaching programme updates
* Promotional offers and relevant coaching services

Message frequency

Message frequency varies depending on your interactions with our business and the communications you have consented to receive.

Message and data rates

Message and data rates may apply depending on your mobile provider and plan.

Opt-out instructions

You can unsubscribe at any time by replying STOP to any SMS message.

You may receive a final confirmation message after unsubscribing.

For assistance, reply HELP or contact:

mashaspeachesfit@gmail.com

SMS consent is not a condition of purchasing any services from Masha’s Peaches Fit.

6. SMS Data Protection and No-Sharing Policy

Masha’s Peaches Fit and Gilbert Coaching FZCO do not sell, rent or share mobile phone numbers, SMS opt-in data or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS consent information is used only for the messaging purposes disclosed when consent is collected.

We do not permit third parties or affiliates to use SMS opt-in information for their independent marketing activities.

We may provide limited information to trusted messaging service providers that deliver communications on our behalf, subject to appropriate contractual privacy and security safeguards.

No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour and evaluate marketing performance.

These may include:

* Essential website cookies
* Analytics cookies
* Performance cookies
* Advertising and marketing cookies
* Shopify-related cookies
* Tracking technologies used to measure website interactions

Information collected may include IP addresses, browser details, device information, page visits and website interactions.

Where required by applicable law, we obtain consent before placing non-essential cookies.

Visitors can manage cookie preferences through their browser settings or available website cookie controls.

Disabling cookies may affect certain website functions.

8. How We Share Personal Information

We may share necessary personal information with authorised providers supporting our business operations, including:

* Shopify for website and e-commerce services
* Typeform for collecting coaching enquiries
* GoHighLevel for customer relationship management and messaging
* Payment processing providers
* Coaching and client management platforms
* Email communication providers
* Website analytics and advertising providers
* Professional advisers and regulatory authorities when legally required

These providers may process information on our behalf or, where disclosed, act as independent data controllers.

We require appropriate privacy and security protections when providers process information on our behalf.

We may disclose information where required by law or necessary to protect our legitimate legal rights.

SMS opt-in information and consent are not shared with third parties or affiliates for their independent marketing or promotional purposes.

9. Shopify Privacy

Our website is hosted using Shopify.

Shopify may process certain information to operate our website, enable transactions, provide security and support website services.

For further details, please review Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

10. Data Security Practices

We implement reasonable administrative, organisational and technical safeguards to protect personal information.

These measures may include:

* Password-protected systems
* Controlled access to customer information
* Secure third-party technology platforms
* Access restrictions for authorised personnel
* Confidentiality measures
* Secure payment processing
* Appropriate data management procedures

We aim to prevent unauthorised access, misuse, alteration, disclosure or destruction of personal information.

Although we take reasonable measures to protect customer information, no online system can guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain required records and comply with applicable legal obligations.

Information may be retained for:

* Coaching delivery
* Customer support
* Financial and accounting requirements
* Legal compliance
* Dispute resolution
* Consent and opt-out recordkeeping

When information is no longer required, we take appropriate steps to delete, anonymise or securely dispose of it, subject to legal retention requirements.

12. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

* Access personal information held about you.
* Correct inaccurate information.
* Request deletion of personal information.
* Request restrictions on certain processing.
* Object to certain uses of your information.
* Request a copy of personal data.
* Withdraw consent.
* Unsubscribe from marketing.
* Lodge a complaint with an appropriate data protection authority.

To submit a privacy-related request, contact:

mashaspeachesfit@gmail.com

We may request reasonable identity verification before processing certain requests.

We will respond within the timeframes required by applicable law.

13. Marketing Communications

We may send information about:

* Online coaching services
* Coaching consultations
* Fitness challenges
* Programme availability
* Promotional offers
* Relevant business updates

Marketing communications are sent only where permitted under applicable laws and relevant consent requirements.

Email recipients may unsubscribe through the link included in marketing emails.

SMS recipients may unsubscribe by replying STOP.

Submitting a coaching enquiry does not automatically authorise promotional SMS communications.

14. Children’s Privacy

Our website, adult coaching enquiry forms and SMS marketing services are intended for individuals aged 18 or older.

We do not knowingly collect personal information from children through our adult marketing and enquiry forms without an appropriate legal basis and any necessary parental consent.

If we identify personal information collected from a child without the required authorisation, we will take appropriate steps, including deletion where necessary.

15. International Data Transfers

Gilbert Coaching FZCO is registered in Dubai, United Arab Emirates, and provides online services to clients in multiple countries.

Your information may be processed or stored through service providers operating in different jurisdictions.

Where required, we implement appropriate protections for international personal data transfers, including contractual safeguards and other recognised legal mechanisms.

16. Third-Party Websites

Our website may contain links to external websites, payment platforms, social media channels and coaching applications.

These third-party platforms may operate under their own privacy policies.

We encourage users to review those policies before submitting personal information.

We are not responsible for the independent privacy practices of third-party platforms outside our control.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business operations, services, technology or legal obligations.

Updated policies will be published on our website with a revised effective date.

Where required by law, we will provide additional notice of material changes.

18. Contact Information

For questions about this Privacy Policy, personal information, SMS communications or data protection, please contact:

Legal Business Name: Gilbert Coaching FZCO

Trading Name: Masha’s Peaches Fit

Registered Business Address:

DSO-IFZA
IFZA Properties
Dubai Silicon Oasis
Dubai
United Arab Emirates

Email: mashaspeachesfit@gmail.com

Website: https://mashaspeachesvip.com

Privacy Policy URL: https://mashaspeachesvip.com/policies/privacy-policy

SMS Support: Reply HELP or email mashaspeachesfit@gmail.com

SMS Unsubscribe: Reply STOP

⸻

Last Updated: 16 October 2026

©️ 2026 Gilbert Coaching FZCO, trading as Masha’s Peaches Fit. All rights reserved.